Privacy Policy

Last updated: [insert date]

1. Introduction

Jynqerell ("we", "us", "our") operates an AI-driven data analysis and decision-optimisation platform accessible via our website and terminal interface (the "Service"). This Privacy Policy describes the categories of information we may collect from users ("you") of the Service, how that information may be used, and the choices available to you regarding our handling of it.

By accessing or using the Service, you acknowledge that you have read and understood this Policy. Where required by applicable law, we will seek your explicit consent prior to processing certain categories of personal data.

2. Information We Collect

We may collect the following general categories of information, depending on how you interact with the Service:

• Account information — such as name, email address, and credentials submitted when registering or requesting access to the terminal.
• Usage data — information about how you interact with the Service, including pages visited, features used, session duration, and referring URLs.
• Device and technical data — IP address, browser type, operating system, and general device identifiers collected automatically via standard web logging.
• Communications — records of correspondence when you contact us through the contact form or other channels.
• Cookies and similar technologies — as described in Section 6 below.

3. How We Use Information

Information collected through the Service may be used for the following general purposes:

• To provide, operate, and maintain the Service and terminal functionality.
• To respond to enquiries submitted through our contact channels.
• To monitor and improve platform performance, reliability, and security.
• To detect, investigate, and prevent fraudulent or unauthorised activity.
• To comply with applicable legal, regulatory, or contractual obligations.
• To communicate administrative notices, such as updates to this Policy or the Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and securing the Service, and compliance with legal obligations to which we are subject. Where processing relies on consent, you may withdraw that consent at any time by contacting us through the channels listed on our Contact page.

5. Sharing of Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who support the operation of the Service under appropriate confidentiality obligations (for example, hosting or analytics providers).
• Where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• In connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.
• With your explicit consent, where applicable.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand general usage patterns. Cookies may be categorised as strictly necessary, performance/analytics, or functional. You can typically control cookie preferences through your browser settings; disabling certain cookies may affect the availability of some features.

Where required by applicable law, we will present a consent mechanism prior to deploying non-essential cookies.

7. Data Retention

We retain personal information for only as long as reasonably necessary to fulfil the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting obligations. Retention periods may vary depending on the category of data and the context in which it was collected.

8. Data Security

We apply reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage can be guaranteed as completely secure, and we cannot warrant absolute security of information submitted to the Service.

9. International Data Transfers

Information may be processed or stored in jurisdictions other than your own, including territories that may have different data protection standards. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable legal requirements.

10. Your Rights

Depending on your jurisdiction, you may have certain rights in relation to your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to, or request restriction of, certain processing activities.
• Request portability of information you have provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided information to us, please contact us so that we can take appropriate action.

12. Third-Party Links

The Service may contain links to third-party websites or resources. This Policy does not apply to the practices of any third party, and we encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page, or write to our registered office listed in the footer below.